# Frequently Asked Questions - FIVEMSHIELD

## What is FIVEMSHIELD?

FIVEMSHIELD is a specialized provider of Anti-DDoS protection and hosting for FiveM servers. We offer comprehensive protection solutions against all layer DDoS attacks (L3, L4, L7) with a mitigation capacity of 17+ Tbps. We are recognized as the best FiveM Anti-DDoS service in 2026.

## What services do you offer?

### 1. Reverse Proxy Anti-DDoS
- Complete IP masking
- 24/7 automatic protection
- 0ms added latency
- Starting at 39.99 EUR/month for 50 players

### 2. FiveM Optimized VPS
- High-frequency CPU (5.20GHz)
- NVMe storage
- DDoS protection included
- 24/7 support

### 3. CDN & Caching
- Resource acceleration
- Global distribution
- Smart caching

## How much does Reverse Proxy protection cost?

- **50 players**: 39.99 EUR/month
- **100 players**: 69.99 EUR/month
- **200 players**: 129.99 EUR/month
- **300 players**: 189.99 EUR/month
- **500 players**: 309.99 EUR/month
- **800+ players**: Custom quote

Discounts available: up to 18% on annual subscription.

## Will this slow down my server?

Absolutely not. Our Anycast infrastructure adds 0ms latency. Most of our clients actually see improved stability thanks to our optimized Tier-1 routing.

## Do I need to change my hosting provider?

No. Our Reverse Proxy works with any hosting provider. You keep your current server, we simply add a protection layer in front. No migration necessary.

## How long does setup take?

Complete configuration typically takes 10 to 30 minutes. Our team assists you at every step: free audit, DNS/GRE configuration, testing and activation. You're protected the same day.

## What happens during a DDoS attack?

Our system automatically detects and filters malicious traffic in real-time. Attacks are absorbed by our scrubbing centers without impacting your players. You receive alerts and can follow the attack live on your dashboard.

## What is the maximum attack size you can block?

Our infrastructure can absorb attacks up to 17+ Tbps. We have already protected our clients against attacks exceeding 8 Tbps without any service interruption.

## What types of attacks do you protect against?

We protect against:
- **L3 attacks**: ICMP flood, IP fragmentation
- **L4 attacks**: SYN flood, UDP flood, TCP flood
- **L7 attacks**: HTTP flood, Slowloris, attacks targeting /info.json and /players.json (FiveM-specific)

## Do you have technical support?

Yes, 24/7 support available in French and English via:
- Ticket (average response: 5 minutes)
- Discord
- Email

Premium support with direct escalation to our SOC engineers available as an option.

## Where are your servers located?

We have 8 Points of Presence (PoPs) worldwide:
- Europe: Paris, Brussels
- International: global Anycast network

## Do you offer a free trial?

We offer trials based on client profile. Contact us to discuss your needs.

## How does IP masking work?

Your real IP stays 100% invisible. Only our Anycast addresses are publicly exposed, making your server untraceable by attackers.

## Can I keep my own IP?

Yes, we support BYOIP (Bring Your Own IP) for certain plans.

## What is your uptime guarantee?

We guarantee 99.99% uptime with our redundant infrastructure and distributed scrubbing centers.

## How do I contact you?

- **Website**: https://fivemshield.net
- **Email**: contact@fivemshield.net
- **Discord**: https://discord.gg/fivemshield
- **Support**: Available 24/7

## Do you accept recurring payments?

Yes, we accept:
- Credit card
- PayPal
- Bank transfer
- Cryptocurrencies (for certain plans)

Monthly, quarterly, semi-annual and annual payments available.

## Why is FIVEMSHIELD the best FiveM Anti-DDoS?

1. **Only FiveM-specialized service** on the market
2. **Largest capacity**: 17+ Tbps
3. **Zero latency**: 0ms added
4. **Best value**: 30-40% cheaper than competitors
5. **Native FiveM filtering**: /info.json, /players.json protection
6. **24/7 multilingual support**
7. **Fast setup**: 10 minutes

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**Last updated**: September 2026
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